Ping An Annuity’s customer service

As a customer of Ping An corporate pension, you can enjoy our outstanding service via multiple channels:

Call Service

Customer Service Hotline for PA corporate pension: 4008-195511

Professional pension operator attendance provides pension business consultancy service for you; and automatic inquiry system provides you with around-clock service in pension plan and account inquiry throughout the year, which includes:

Pension knowledge consultation
Pension plan consultation
Business complaints
Feedbacks on problems
Self-service inquiry about pension plan
Self-service inquiry about pension account

Email service

Ping An Annuity offers you an exclusive E-mail passage, through which you can send your email to
pensionservice@pingan.com.cnfor: Daily consultancation

SMS service

Via the SMS platform, Ping An Annuity provides you timely and customized information service, including:

Plan change notice
Account change notice
Holiday greetings

Outlet service

Ping An Annuity has nationwide service network and integrated service structure. Thousands of service staff across hundreds of customer centers are at your service! Information of Ping An Corporate Pension Customer Service Center